Join Mark Fagan, lecturer in public policy at Harvard Kennedy School, for a webinar hosted by HKS Executive Education on how you can incorporate Artificial intelligence (AI) into your operations toolkit. AI along with big data and data analytics are reshaping decision making throughout our world from healthcare and criminal justice to service delivery and operations management. The session will provide (1) an overview of AI; (2) examples of AI applications in the service delivery environment; (3) the risks and challenges of AI; and (4) how you can get started tapping AI’s benefits while minimizing its risks.
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